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Is Demanding Cash Upfront Quietly Pushing Your Customers to Competitors?

Sep 09, 2025
Is Demanding Cash Upfront Quietly Pushing Your Customers to Competitors?

For many suppliers across Asia, advance payment has long been the safest way to do business. Cash upfront means zero risk of non-payment and immediate cash flow. But as global trade shifts, the question arises: is sticking to advance payment quietly limiting your growth?

Let’s explore why demanding upfront payment might be costing you opportunities and how modern supply chain finance tools, particularly receivables financing, can help you compete without sacrificing financial security.


Why Advance Payment Feels Safe

It’s easy to understand why many SMEs prefer cash before shipment. Payment in advance:

  • Guarantees immediate cash flow

  • Removes the risk of customer default

  • Keeps operations simple

For a small or mid-sized exporter juggling production costs, this feels like the only safe choice. After all, why should you take on the risk of waiting 60–90 days to be paid?


The Hidden Cost of Advance Payment

While advance payment protects you, it may be quietly driving buyers away. For the customer, paying upfront ties up their working capital and exposes them to risk if goods are delayed or don’t arrive as promised. Many simply won’t agree.

This creates several challenges:

  • Lost sales: Buyers favour suppliers offering deferred payment or open account terms.

  • Weaker competitiveness: If your competitors are offering 30–60 day terms, you risk being overlooked.

  • Missed opportunities: Larger, established buyers almost always demand open account terms.

In fact, many international buyers expect suppliers to extend credit as part of doing business. If you cannot, they may prioritise competitors who can.


Why Buyers Prioritise Flexible Terms

Think from your customer’s perspective:

  • Deferred payment supports their cash flow.

  • Open account terms reduce their need to borrow to finance purchases.

  • Trust is built when suppliers extend credit — it shows confidence in the relationship.

When suppliers offer better terms, buyers are more likely to:

  • Place larger orders

  • Return with repeat business

  • See the supplier as a long-term partner

In short, payment terms can be as decisive as price or quality in determining whether a buyer chooses you or someone else.


The Fear of Open Account

So why don’t more SMEs make the switch? The hesitation is real:

  • Waiting 30–90 days strains cash flow

  • Risk of late payment or default feels daunting

  • Managing credit terms is more complex

These are valid concerns. But avoiding open account altogether can mean sacrificing growth. The good news is, you don’t have to choose between safety and opportunity.


How Receivables Financing Bridges the Gap

Receivables financing (or factoring) lets you offer competitive payment terms to buyers while still getting paid quickly. Here’s how it works:

  1. You deliver goods and invoice the buyer on open account terms.

  2. A finance partner (like a factor or supply chain finance provider) advances you up to 90% of the invoice value, often within days.

  3. When the buyer pays at the due date, the balance is released to you (minus a small fee).

This gives you:

  • Immediate liquidity: No more waiting months for payment.

  • Risk protection: In non-recourse arrangements, the finance partner bears the default risk.

  • Competitiveness: You can confidently offer 30–90 day terms to buyers without cash flow worries.

Instead of cash upfront scaring buyers away, you can say “yes” to open account and still operate with the same security.


Growth Opportunities for Asian SMEs

In Asia, many SMEs in textiles, spices, and consumer goods are already competing globally. Buyers in the US, EU, and OECD markets often insist on open account. If you only accept advance payment or letters of credit, your pool of potential buyers shrinks.

With receivables financing:

  • Exporters can bid for contracts with global brands that mandate open account.

  • Exporters can serve buyers who prefer to pay after shipment.

  • SMEs can scale with large retailers who require standardised credit terms.

Put simply, receivables financing unlocks the ability to grow beyond your traditional base of buyers willing to prepay.


Balancing Risk and Growth

Staying with advance payment offers security, but it caps your growth. Moving to open account opens doors, but it introduces risks. With the right financing, you don’t have to choose.

The question is no longer “advance payment or open account?” It becomes:

  • How do I manage cash flow effectively?

  • How do I compete without taking on unnecessary risk?

  • How do I position my business for larger opportunities?


Time to Rethink Payment Terms

If you are still insisting on cash upfront, ask yourself:

  • Are buyers quietly walking away?

  • Could flexible terms help you win more contracts?

  • Is my competitor getting ahead by offering what I won’t?

The reality is that buyers prioritise suppliers who make life easier for them. Offering open account terms can be the difference between being a one-time supplier and becoming a long-term partner. With receivables financing, Asian SMEs no longer have to choose between safety and growth. You can have both.

At Convergence Capital Group, we specialise in helping SMEs across Asia move beyond advance payments safely. Our receivables financing solutions bridge the gap between your need for cash flow and your buyers’ need for flexible terms.

Are you ready to turn payment terms into a competitive advantage?
Contact us today to explore how receivables financing can help your business grow with confidence.


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CONVERGENCE CAPITAL GROUP

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